Learners will be skilled at making and accessing an online health care portal in order to make, change and access virtual health care appointments, incorporating strategies to make accessing telehealth appointments easier including organizing links and passwords for quick access and completing set-up requirements prior to meeting with a care provider virtually navigating a virtual meeting platform in order to have an effective telehealth appointment,  and attempting multiple strategies to troubleshoot common telehealth appointment challenges including audio, video, password, and internet issues.

This project is being supported, in whole or in part, by federal award number SLFRP0214 awarded to Lake County by the U.S. Department of the Treasury. Residents must meet at least one of the following conditions under the U.S. Treasury guidelines to participate in this program. Individuals and households may qualify based on income if they fall within the low to moderate income category. The income limits are as follows: for a one-person household, the limit is $42,445; for a two-person household, the limit is $52,260; for a three-person household, the limit is $65,880; for a four-person household, the limit is $79,500; for a five-person household, the limit is $93,120; and for a six-person household, the limit is $106,740. Households or individuals who experienced unemployment as a result of the COVID-19 pandemic. Individuals who faced increased food insecurity due to the pandemic, meaning they had greater difficulty accessing enough food or food of adequate quality to meet their needs. Households or individuals who experienced increased housing insecurity, struggling to obtain stable or adequate housing because of the COVID-19 pandemic. Households or individuals who qualify for certain assistance programs, including those enrolled in the Children’s Health Insurance Program (CHIP), those receiving childcare subsidies through the Child Care Development Fund (CCDF) Program, and those who qualify for Medicaid.